{"id":2977,"date":"2020-12-17T20:19:43","date_gmt":"2020-12-17T19:19:43","guid":{"rendered":"https:\/\/mourassel.com\/Fr\/?p=2977"},"modified":"2020-12-17T20:19:45","modified_gmt":"2020-12-17T19:19:45","slug":"topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet","status":"publish","type":"post","link":"https:\/\/mourassel.com\/Fr\/?p=2977","title":{"rendered":"TOPNET, \u00ab Elu Service Client De l\u2019Ann\u00e9e 2021 \u00bb dans la cat\u00e9gorie Fournisseur de Service Internet"},"content":{"rendered":"\n<p><strong>TOPNET, le 1er fournisseur de services internet en Tunisie, vient d\u2019annoncer l\u2019obtention du<br>prestigieux label international \u00ab Elu Service Client De l\u2019Ann\u00e9e 2021 TUNISIE \u00bb dans la cat\u00e9gorie FSI.<\/strong><\/p>\n\n\n\n<p>Ce couronnement, qui est le fruit du travail de toutes les \u00e9quipes de TOPNET, a \u00e9t\u00e9 r\u00e9alis\u00e9 suite \u00e0 une<br>\u00e9tude approfondie effectu\u00e9e par le c\u00e9l\u00e8bre cabinet de sondages d\u2019opinion et d\u2019\u00e9tudes de march\u00e9s<br>fran\u00e7ais, IPSOS.<\/p>\n\n\n\n<p>En effet, chaque entreprise en comp\u00e9tition a fait l\u2019objet de 160 tests par des clients myst\u00e8res via<br>diff\u00e9rents canaux dont les appels, les emails, les formulaires de contacts, les contacts sur les r\u00e9seaux<br>sociaux, les visites dans les agences et les points de vente, les portails web, etc.<\/p>\n\n\n\n<p>Cette distinction est aujourd\u2019hui incontestablement la r\u00e9f\u00e9rence internationale en mati\u00e8re<br>d\u2019\u00e9valuation de la qualit\u00e9 de la relation client, puisque ce concours, qui s\u2019est implant\u00e9 en Tunisie en<br>2019, est organis\u00e9 depuis 2007 en France, au Royaume- Uni, en Espagne et bien d\u2019autres pays.<\/p>\n\n\n\n<figure class=\"wp-block-gallery columns-3 is-cropped\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" width=\"960\" height=\"640\" src=\"https:\/\/mourassel.com\/Fr\/wp-content\/uploads\/2020\/12\/10.jpg\" alt=\"\" data-id=\"2979\" data-full-url=\"https:\/\/mourassel.com\/Fr\/wp-content\/uploads\/2020\/12\/10.jpg\" data-link=\"https:\/\/mourassel.com\/Fr\/?attachment_id=2979\" class=\"wp-image-2979\" srcset=\"https:\/\/mourassel.com\/Fr\/wp-content\/uploads\/2020\/12\/10.jpg 960w, https:\/\/mourassel.com\/Fr\/wp-content\/uploads\/2020\/12\/10-300x200.jpg 300w, https:\/\/mourassel.com\/Fr\/wp-content\/uploads\/2020\/12\/10-768x512.jpg 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" width=\"960\" height=\"640\" src=\"https:\/\/mourassel.com\/Fr\/wp-content\/uploads\/2020\/12\/12.jpg\" alt=\"\" data-id=\"2980\" data-full-url=\"https:\/\/mourassel.com\/Fr\/wp-content\/uploads\/2020\/12\/12.jpg\" data-link=\"https:\/\/mourassel.com\/Fr\/?attachment_id=2980\" class=\"wp-image-2980\" srcset=\"https:\/\/mourassel.com\/Fr\/wp-content\/uploads\/2020\/12\/12.jpg 960w, https:\/\/mourassel.com\/Fr\/wp-content\/uploads\/2020\/12\/12-300x200.jpg 300w, https:\/\/mourassel.com\/Fr\/wp-content\/uploads\/2020\/12\/12-768x512.jpg 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" width=\"690\" height=\"460\" src=\"https:\/\/mourassel.com\/Fr\/wp-content\/uploads\/2020\/12\/14.png\" alt=\"\" data-id=\"2981\" data-full-url=\"https:\/\/mourassel.com\/Fr\/wp-content\/uploads\/2020\/12\/14.png\" data-link=\"https:\/\/mourassel.com\/Fr\/?attachment_id=2981\" class=\"wp-image-2981\" srcset=\"https:\/\/mourassel.com\/Fr\/wp-content\/uploads\/2020\/12\/14.png 690w, https:\/\/mourassel.com\/Fr\/wp-content\/uploads\/2020\/12\/14-300x200.png 300w\" sizes=\"(max-width: 690px) 100vw, 690px\" \/><\/figure><\/li><\/ul><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>TOPNET, le 1er fournisseur de services internet en Tunisie, vient d\u2019annoncer l\u2019obtention duprestigieux label international \u00ab Elu Service Client De<\/p>\n","protected":false},"author":2,"featured_media":2978,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[79],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.3 - 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